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In Case You Missed it: CHI2015 Crossings Recap

By: , Posted on: April 25, 2015

Weren’t able to make CHI2015 Crossings in Seoul this year? Don’t worry, we have a full recap of our authors’ activity, including presentations, talks and reading lists:

Authors and Presentations:

9780128002322Kathy Baxter, User Experience Researcher and UX Infrastructure Manager at Google. Kathy’s research focus has spanned web search, privacy, advertising, enterprise applications, mobile, and more, co-author of Understanding Your Users, Second Edition (with Catherine Courage and Kelly Caine) presented:

Using Experience Sampling Methodology to Collect Deep Data About Your Users

“Experience Sampling Methodology (ESM) is a type of longitudinal diary study that allows one to understand a person’s experience in the moment. It combines the qualitative richness of longitudinal diary studies, artifacts of a field study, and quantitative data of a large-scale survey or app tracker. Using a free, open-source mobile app called “PACO (Personal Analytics COmpanion),” we can conduct ESM studies with participants anywhere in the world. These studies can be conducted after qualitative studies (e.g., ethnography, interviews) to ascertain how broadly your observations apply to your user population or they can be done in advance to identify insights you want to study in-person, in-depth. By combining these methodologies, you create a, deeper, more holistic understanding of your users. This workshop will give attendees the skills to design, conduct, and analyze data from ESM studies at any scale.”


Saul Greenberg PhD, Full Professor, Department of Computer Science, University of Calgary & Nicolai Marquardt PhD candidate at the University of Calgary, co-authors of: Sketching User Experiences: The Workbook (with Sheelagh Carpendale) presented:

Sketching User Experiences: The Hands-on Course

“When designing novel user interfaces, paper-pencil sketches can support the design thinking process and are valuable for communicating design ideas to others. This hands-on course will demonstrate how to integrate sketching into researchers’ and interaction designers’ everyday practice – with a particular focus on the design of novel user experiences. Participants will learn essential sketching strategies, apply these in practice during many hands-on exercises, and learn the various ways of using sketches as a tool during all stages of the HCI research and design process. Our emphasis is on quick, easy to learn, and easy to apply methods for generating and refining ideas.”

Sheelagh Carpendale, Professor at the University of Calgary where she holds a Canada Research Chair in Information Visualization and an NSERC/AITF/SMART Industrial Research Chair in Interactive Technologies, co-author of: Sketching User Experiences: The Workbook (with Saul Greenberg & Nicolai Marquardt) presented:

STRATOS: Using Visualization to Support Decisions in Strategic Software Release Planning

“Software is typically developed incrementally and released in stages. Planning these releases involves deciding which features of the system should be implemented for each release. This is a complex planning process involving numerous trade-offs—constraints and factors that often make decisions difficult. Since the success of a product depends on this plan, it is important to understand the trade-offs between different release plans in order to make an informed choice. We present STRATOS, a tool that simulta-neously visualizes several software release plans. The visualization shows several attributes about each plan that are important to planners. Multiple plans are shown in a single layout to help planners find and understand the trade-offs between alternative plans. We evaluated our tool via a qualitative study and found that STRATOS enables a range of decision-making processes, helping participants decide on which plan is most optimal.”

desiging with mind in mindJeff Johnson, president and principal consultant at UI Wizards, Inc., a product usability consulting firm and  has worked in the field of Human-Computer Interaction since 1978, author of Designing with the mind in mind 2e, presented:

Designing with the Mind in Mind: The Psychological Basis for UI Design Guidelines

“UI design rules and guidelines are not simple recipes. Applying them effectively requires determining rule applicability and precedence and balancing trade-offs when rules compete. By understanding the underlying psychology, designers and evaluators enhance their ability to apply design rules. This one-part (80-minute) course explains that psychology.”

View a video of Jeff’s talk from a previous meeting:

And check out his enticing blog: See the Change. Or Not. Which points out issues in human perception and offers ways for interaction designers to better capture the attention of their audience.

9780128005552Tejinder K. Judge User Experience Researcher at Google Inc &  Carman Neustaedter Assistant Professor in the School of Interactive Arts and Technology at Simon Fraser University, authors of: Studying and Designing Technology for Domestic Life along with Saul Greenberg, co-Author of: Sketching User Experiences: The Workbook (with Sheelagh Carpendale & Nicolai Marquardt) presented:

Sharing Domestic Life through Long-Term Video Connections

“Video chat systems such as Skype, Google+ Hangouts, and FaceTime have been widely adopted by family members and friends to connect with one another over distance. We have conducted a corpus of studies that explore how various demographics make use of such video chat systems where this usage moves beyond the paradigm of conversational support to one in which aspects of everyday life are shared over long periods of time, sometimes in an almost passive manner. We describe and reflect on studies of long-distance couples, teenagers, and major life events, along with design research focused on new video communication systems—the Family Window, Family Portals, and Perch—that explicitly support ‘always-on video’ for awareness and communication. Overall, our findings show that people highly value long-term video connections and have appropriated them in a number of different ways. Designers of future video communication systems need to consider: ways of supporting the sharing of everyday life, rather than just conversation; providing different design solutions for different locations and situations; providing appropriate audio control and feedback; and, supporting expressions of intimacy over distance.”

Read Carman’s most recent blog: Video Chat and Human-Computer Interaction where he discusses better use of video-chat systems than just a replacement telephone and the inherent issues of privacy.

9780128006467Jonathan Lazar, Professor of Computer and Information Sciences, Director of the Undergraduate Program in Information Systems and Director of the Universal Usability Laboratory, all at Towson University and author of: Ensuring Digital Accessibility through Process and Policy (with Daniel Goldstein and Anne Taylor) presented

Introduction to Human-Computer Interaction

“The objective of [which] course is to provide newcomers to Human-Computer Interaction (HCI) with an introduction and overview of the field. In addition to introducing basic concepts, the course will provide enough structure to help understand how the advanced material in the CHI 2015 technical program fits into the overall field.”

9780124199699Avi Parush, who’s professional and academic career of over 30 years is in areas of human factors engineering, human computer interaction, and usability engineering. The author of Conceptual Design for Interactive Systems presented:

Cross-channel Conceptual Design – A Methodology

“Taking the leap from research and requirements to product design is an age-old challenge. This course provides a proven strategy for transforming your research into a Conceptual Model. It provides an iterative process that allows you to build the essential foundation for a successful interactive system, taking into consideration the users’ mental model. It provides one with a framework for envisioning how users perceive, understand, and experience their tasks and processes in the context of your product. This way, one can mold the model to facilitate users’ understanding of their tasks and processes and positively influence their experience, including: functionality – what they do; configuration – where; and navigation – how they go from one place to another within the system.”

There's not an app for thatSimon Robinson researcher in the Future Interaction Technology Lab at Swansea University and Matt Jones professor and Head of Department of Computer Science, Swansea University. Who’s research work focuses on human-centered computing with particular emphasis on mobile and ubiquitous computing and resource-constrained communities in regions such as India and South Africa, co-Authors of There’s not an App for that (with Gary Marsden) presented:

It’s About Time: Smartwatches as Public Displays

“Current uses of smartwatches are focused solely around the wearer’s content, viewed by the wearer alone. When worn on a wrist, however, watches are often visible to many other people, making it easy to quickly glance at their displays. We explore the possibility of extending smartwatch interactions to turn personal wearables into more public displays. We begin opening up this area by investigating fundamental aspects of this interaction form, such as the social acceptability and noticeability of looking at someone else’s watch, as well as the likelihood of a watch face being visible to others. We then sketch out interaction dimensions as a design space, evaluating each aspect via a web-based study and a deployment of three potential designs. We conclude with a discussion of the findings, implications of the approach and ways in which designers in this space can approach public wrist-worn wearables.”

Check out Matt’s recent blog: Watch Out: Turning Wearable Devices into a Public Display where he discusses the design opportunities for smart watches and discuss their CHI paper.

Featured Reading List:

9780123852410    9780128009857    9780124202450

9780124201972    9780128006351


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